Hello everybody,

after migration from exchange 2003 to exchange 2010, I see a new folder created automatically on my outlook, it names "Top of information store ". All my new emails come into this folder, all my sent items are in "deleted items" folder,... I want to have my outlook back to the normal arrangement. Please someone can help me to fix this problem. Many users have this same problem. I think that I will find a solution in this forum.

Thank you 

Hi,

Corrupt rules may cause this the issue after migration from exchange 2003 to exchange 2010. Please try to use MFCMAPI to delete rules by following steps to solve this issue.

1. Download MFCMAPI from http://mfcmapi.codeplex.com
2. Create an Outlook Profile for the affected user's mailbox in Online Mode.
3. Run MFCmapi.exe.
4. Select Session -> Logon and Display stores.
5. Select the outlook profile for the concern user and click OK.
6. Select Mailbox - right click Open Store.
7. Expand Root Container.
8. Expand Top of Information Store.
9. Right click Inbox and select "Open Associated contents Table"
10. Under "Message Class" column delete all the entries with display name "IPM.Rule.Message" and IPM.ExtendedRule.Message
11. Close MFCMAPI and re-open Outlook with switch /cleanrules

Best Re